Phone interviews are a reliable substitute to face to face job interviews. Usually phone interviews are used for first interviews where the business may be screening a large number of candidates.

With the rise of the digital technology, businesses prefer to use other mediums such as Skype for intense screening of applicants where travel may be required.

Let’s take a closer look at how to ace your phone interview.

Phone Interview Preparation

As with any other form of interviews, a phone interview requires preparation.

Hereunder are tips for preparing for a phone interview:-

Research the Interviewer

It is always advisable to ask the name of the person or group of persons on the panel with whom the interview will be conducted.

Once these are obtained, perform a full research of their professional history. This may provide some indication of the angle or the type of questions that this individual may ask.

However, there may be instances where a business prefers to conceal the identity of the interview panel. 

In these situations, if you have professional connections use them to see if you can find out who is interviewing you.

Alternatively, most company website tends to have a picture of the management team, directors and other key personnel.

Furthermore, companies tend to incorporate at least one of their managers for job interviews. So there is the likelihood that one of these individuals will be your interviewer.

In researching your interviewer, use LinkedIn to get insight into their professional background.

Extend your research to persons who work at the organisation. Exploring this may uncover whether there is anyone who has a role similar to the one that you are interviewing for.

This may highlight areas of the role not listed in the initial job advertisement.

Research the Business

Researching the business is an essential aspect of preparing for your phone interview.  Obtain recent newspapers and review all articles about the company.

Take a look at their social media pages and website to deepen your understand of the activities of the business.

Keep your eyes open to areas where you can connect your knowledge and previous work experience to current projects and initiatives.

Using the STAR interview technique will be helpful at this stage of your preparation. Think of how you can match your skills to their skills and your previous experiences to their operation.

Prepare Questions to Ask the Panel

It is customary for an interviewer to ask you if you have any questions to ask. Be sure to ask a few questions.

A lack of asking any questions could be interpreted as though you are not genuinely interested in the role.

I have written an article on essential questions to ask an interviewer which may be useful to this area of your preparation.

Completing a Mock Interview

According to John Wooden, failing to prepare is preparing to fail. Therefore completing a mock interview is of paramount importance.

Since you are completing the interview over the phone, your voice will be key part of your communication.

When completing a phone interview you lose the ability to support your statements with your body language.

As a result your voice intonations become the critical tool to selling yourself.

During your preparation, record yourself answering interview questions so you can have an idea of where you need to pause, lower your voice and add emphasis for example.

Practicing these will strengthen your chances in the interview.


Ensure that you have prepared a suitable room for your interview.  Make certain that the room is well ventilated so that you are comfortable.

Remove any clocks which may alarm and disconnect any additional phone line which may disturb your call.

Prepare a Phone Interview Cheatsheet

Despite the disadvantage of not being able to use your body language to support your response, you have the opportunity to use prompts during the interview.

Prepare a phone interview cheatsheet that have information that you will like to ensure and communicate during the interview.

It is not uncommon for nerves to get in the way during interviews.  A phone interview cheatsheet could be your saving grace if for a second you go blank.

Phone Interview Tips and Etiquette

  • Usually the interviewer will initiate the call. In the event that they are running late, send an email to communicate.
  • Remember to smile while speaking. Since you are solely dependent on your voice and your words, smiling will help your tone of voice. Smiling during phone call can help you convey to the interviewer that you are happy, excited and have an interest in working with the organisation.
  • Ensure that the interviewer hangs up the telephone call first and hang up thereafter. You want to make sure that the call has properly ended.

Phone Interview Thank You Email

Sending a Thank You Email is an opportunity to make a final impression on your interviewer.

It is crucial in the email to summarise your interest in the role and how you can add value to the organisation.

Be sure and send this within 24 hours of the interview when the meeting is still fresh on the person’s mind.

Hereunder is a sample of a thank you email that you can use.

Thank You Email Sample

Subject: Job Title (Interview on (insert date))

Dear (Mr/Ms. Last Name),

Thank you so much for the opportunity to discuss the role of (Job Title).

The details that you have outlined about the upcoming projects are exciting. I believe that with my knowledge and experience, I will be able to add tremendous value to these projects and to your organisation.

I thank you again for your kind consideration and look forward to hearing about the next steps soon.

Yours faithfully,


Ms. Jane Doe

Phone Number

LinkedIn URL

There are several other articles on this blog that can help you are you prepare for a job interview. Feel free to click on the links below to explore:-

9 Effective Internal Job Interview Tips

How To Ace An Internal Job Interview

How To Ace A Skype Job Interview

A Comprehensive Guide to Informational Interviewing

7 Red Flags That You Should Look For In A Job Interview

35 Important Things To Do Before, During And After A Job Interview

21 Top Tips and Tricks For Successful Job Interviews

How To Use the Star Interview Technique To Ace Your Job Interview

11 Essential Questions To Ask A Job Interviewer

10 Job Interview Pitfalls That Job Seekers Must Avoid

5 Practical Factors You Should Consider When Travelling For Job Interview

How To Pass a Written Job Interview

A Comforting Prayer to Say Before A Job Interview

A Fervent Prayer For A Job Interview

How To Write A Persuasive Elevator Pitch

17 Free Career Aptitude and Personality Tests

 Final Thoughts

A phone interview is usually the first step of the job interview process. Hope the tips provided in this email prepare you so that you move on seamlessly to the next round of interviews.

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How To Ace A Phone Interview

3 comments on “How to Ace a Phone Interview”

  1. I just had a couple of video interviews in the job I just accepted. A lot of these concepts applied to that – and I was happy to see that I felt I did well in the points you’ve included! Great advice here.

    • Delighted that you found this article valuable. Thanks for leaving a comment.

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